The skills, expertise and commitment of our colleagues have always been fundamental to the achievement of the Group’s strategic goals.

We invest in training, development and employee engagement activities in order to ensure that the Group provides a compelling and attractive employee proposition both for our existing employees and for candidates considering joining the Group.

During 2023, our Talent Acquisition teams filled 1,068 employed vacancies, which resulted in the Group welcoming almost 340 new UK colleagues and over 400 new employees in India, with 160 roles filled by internal candidates and the remainder working their notice periods prior to joining us. The Group had 2,459 employees at the end of 2023, a 22% increase from the previous year.

The People Development team, based in both the UK and India, concentrates on providing learning and development opportunities for all employees, using a mix of internal and externally sourced content, delivered through a range of media, including workshop and digital formats.

1,370 separate internal workshops were delivered by the People Development team and the recorded number of training hours averaged almost 4,750 hours per month, significantly exceeding the amount of internal training delivered during the previous year and representing over 10 workshop training hours per UK employee and over 50 hours per OSB India employee.

The Group has a genuine desire to retain, support and develop its employees. Over 175 UK employees were promoted to a more senior grade, along with 120 employees within OSB India.

We believe in rewarding our employees fairly and transparently, enabling them to share in the success of the business. We also offer many benefits to our employees, read more about our benefits package.

There is a wide engagement at OSB Group with employees; our Workforce Advisory Forum (OurVoice) meets regularly and employee representatives from the UK and OSB India exchange regularly with Non-Executive Directors and Group Executive Committee members, bringing their ideas or concerns and sharing feedback.

In November 2023, it was confirmed that the Group achieved 60th place in the 2023 Best Companies survey on the Top 100 list of large companies (between 200 and 1,999 people), as well as 10th place on the financial services sector list.

The 2024 Best Companies to Work For survey was undertaken in December 2023 and saw an impressive 86.4% of UK employees submit responses. Our overall 2024 survey result was 0.3% higher than the previous year and saw the Group retain an overall ‘2 Star’ rating, with Best Companies defining this as an outstanding level of employee engagement.

The Group additionally achieved 30th place on Glassdoor’s 2024 Best Places to Work list in the UK with a 4.4 rating based on reviews submitted by current and former UK employees.

OSB India participated in a separate employee engagement survey in December, run by the Great Place to Work Institute. It was officially certified as a ‘Great Place to Work’ for the seventh consecutive year, reflecting the strong brand and culture that exists throughout our teams in Bangalore and Hyderabad.